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I've been fighting with them for a refund after a delirious two years "service". Considering that the first problem i had was loss of the entire database only three weeks after i started with them i REALLY REALLY should have switched companies sooner than this. AVOID getting into business with them, customer service is all smoke and mirrors, since they are never there, they just don't answer!

I haven't had much trouble, i've had worst experiences that M6. tech support was helpful when i needed it so i'd have to say that in my experience M6 has been trustable, not awesome service, but nice. i'd say 7 out of 10 for M6